Shipping Policy

TRILL usually ships between 2-4 weeks. Our shipping turnaround time depends on what designer they ordered the product from.

Shipping default rate: $12

Our shipping fee allows you to order multiple items in one shipping fee charging you a default fee of $12.


Custom-Made Order Shipping Policy

For custom-made orders, please read product description carefully as products ordered under custom-made categories may take some time before it can get shipped out. It is important to give our designer a lead time to make the product to its best quality.

International Orders & Deliveries During COVID-19

Due to COVID-19, air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions.

International Shipping Default Rate: $40

TRILL cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.